Kimberly Patterson, NBC-HWC

Kimberly Patterson, NBC-HWC

Senior Healthcare Program Manager

Cross-Functional Execution · Clinical Operations & Strategy · Onsite & Dedicated Programs

Park City, Utah(510) 452-7412Kimberly@feelgoodpc.comLinkedIn

Professional summary

Board-Certified Healthcare Program Manager (NBC-HWC) with over two decades of experience designing, launching, and scaling complex health, wellness, and clinical operations programs. Proven track record serving as primary operational lead across multi-stakeholder environments, aligning cross-functional teams (Product, Analytics, Clinical Ops, Customer Success), and driving accountability to meet program commitments. Skilled in workflow redesign, change management, early risk identification, and operating model optimization to elevate customer adoption and delivery performance.

Core competencies

Program leadership
Dedicated onsite program management, cross-functional execution, operational governance, strategic planning, change management & adoption
Operations & delivery
Clinical operations, workflow design, process improvement, risk mitigation & escalation, performance metrics & business reviews
Stakeholder alignment
Provider & executive partnerships, multi-stakeholder workstreams, customer-facing delivery, interdisciplinary team leadership

Professional experience

Founder & Healthcare Program Consultant

May 2014 – Present

Soul Time Wellness — Park City, UT

  • Operational lead advising healthcare organizations and corporate wellness practices on program design, coaching workflows, and execution strategy.
  • Direct end-to-end program lifecycle development, setting project timelines, priority roadmaps, and service delivery expectations.
  • Integrate cross-functional inputs into clear action plans, materials, and scalable operating frameworks.

Functional Medicine Program Lead & Health Coach

January 2023 – July 2025

Fountain Life

  • Selected to build and scale the organization's physician-integrated health coaching program from inception — operational workflows, clinical processes, and program infrastructure.
  • Partnered across multidisciplinary clinical teams, physicians, and cross-functional stakeholders to align on timelines, handoffs, and care delivery milestones.
  • Oversaw onboarding and engagement strategies supporting 2,000+ members through targeted health frameworks and sustainable behavior change.
  • Monitored program progress, identified delivery bottlenecks early, and refined operational rhythms to drive high-quality execution.

Health Equity Director & Program Manager

July 2020 – August 2023

Summit County Health Department

  • Led multi-stakeholder public health initiatives as primary operational lead across healthcare providers, government entities, and non-profits.
  • Facilitated cross-functional committees to translate complex health data into actionable program priorities, resource allocations, and risk mitigation plans.
  • Partnered on leadership reporting and business reviews, ensuring program materials reflected stakeholder context and commitments.

Community Education Program Director

October 2018 – July 2020

Park City School District

  • Managed operational rhythms, budgeting, and program strategy for district-wide initiatives while directing a 33-person cross-functional team.
  • Drove an 80% improvement in departmental performance by redesigning core workflows, reducing overhead, and establishing clear team ownership.
  • Implemented digital systems and tracking tools to strengthen visibility, accountability, and execution consistency across workstreams.

Education & certifications

  • National Board Certified Health & Wellness Coach (NBC-HWC)
  • ADAPT Certified Functional Medicine Health Coach
  • Certified Integrative Nutrition Health Coach
  • Bachelor of Arts, English & Psychology — Green Mountain College

Technology & tools

EHR systems, data reporting & analytics, CRM systems, workflow mapping, project & telehealth platforms, AI tools, Google Workspace, Microsoft Office.

Let's talk about your program.

(510) 452-7412Kimberly@feelgoodpc.com